How eCommerce Changed the Retail World
Article reposted with permission from ProGlove
Logistics experts confirm the pandemic has substantially accelerated the growth and adoption of e-commerce. This translates into an increased need for manual labor. In short, managing the workload remains a critical prerequisite for online businesses. That is why finding a triple-play gain in efficiency, error reduction, and ergonomic fit with the introduction of ProGlove is a bright spot for the fast-evolving retail industry.
The Need for Agility and a Mobile-First Strategy
The retail world has been changed forever: So, the companies at the forefront of technological adoption are more likely to succeed in this new marketplace. Because speed and direct-to-door delivery are top priorities for consumers, e-commerce logistics require agility and a mobile-first strategy. This calls for smart investments in wearable technology to provide full mobility and the use of both hands for warehouse workers. ProGlove’s unique wearable solutions are a perfect match in that regard. Their flexible integration into a wide variety of hardware and software solutions has them meet the new challenges. This is what makes them ideal scanners for this retail and e-commerce environment. From picking and packing, to order fulfillment and managing bulky goods, the right tools can make all the difference for your workers and for your retail business.
“We introduced ProGlove in 2019 as part of our goal to provide best-in-class customer service to our musical instrument customers across Europe. Using ProGlove to enhance our picking accuracy has enabled us to reduce the number of orders where incorrect items are picked, saving time and money in correction and ultimately providing our customers with the level of service they deserve,“ says Robert Newport, Operations Director, Gear4Music. Read the full customer story here.
Solutions for Fast-Paced eCommerce Fulfillment Centers
Managing this shift in demand and consumer expectations means every second counts. The clock is constantly ticking in picking, packing, and fulfilling orders. But static workstations and legacy hardware impede productivity. As a consequence, processes can’t match the rapid fluctuations in e-commerce transactions. Upgrading to a mobile-first strategy and enabling workers with untethered wearable solutions from ProGlove addresses these issues. In addition, retailers are benefiting from efficiency gains and error reduction across their operations.
XPO knows all of the above perfectly well from experience. Their sites accomodate incredible e-commerce growth. Along those lines, each of their fulfilment centers manages thousands of different stock-keeping units (SKU) during peak season. So, the logistics giant initiated a wearable technology initiative to enhance efficiency. They also wanted a tool that seamlessly integrated with their warehouse management system and digital tools used in the order preparation process.
“Wearable technologies make it easier to work with precision in the fast-paced logistics environment. It’s not unusual for each of our e-commerce fulfillment centers to manage thousands of different product SKUs during peak seasonality. With ProGlove, we can realize sustainable gains in productivity, while delivering a better experience for our employees,” concludes Ashfaque Chowdhury, President, Supply Chain Americas and Asia Pacific, XPO Logistics
About TRG
TRG is a global managed solutions provider focused on mobility, point of sale and payments. With facilities across the United States, Canada and Europe, we provide the most comprehensive suite of lifecycle management services – from warehouse to boardroom and deployment to retirement. Our mission is to Make Technology Simple, helping customers accelerate projects, drive application success, improve employee/customer experience and maximize ROI. We’re relentless in our drive to find innovative, effective ways to enhance customer operations and challenge conventional thinking along the way.
About ProGlove
ProGlove builds the lightest, smallest and toughest wearable barcode scanners in the world, connecting workers to actionable information. More than 500 renowned organizations in manufacturing, production, logistics, aerospace, and retail use these smarter workforce solutions. ProGlove was founded in December 2014 after winning the Intel "Make it Wearable" Challenge in Silicon Valley and by 2020 was named a Technology Pioneer by the World Economic Forum. ProGlove employs 200 people from over 40 countries with offices in Munich, Chicago, and Belgrade.